"Your most unhappy customers are your greatest source of learning" ---Bill Gates
We strive for 100% customer satisfaction. For sanitary reasons, some of ours products are not returnable. Of course, we are reasonable and want you to have a wonderful and pleasant shopping experience.
Great Quality Guarantee
Best Possible Ingredients Guarantee
Best Price Guarantee
Health Conscious Guarantee
email@example.com | 901.687.3310
Gift wrapping is available upon request.
If an item is out of stock, please email us at firstname.lastname@example.org to be notified when the item returns to stock. Please note that some of our items are rare and one of a kinds and will more than likely not be back in stock.
On some items, we offer pre-ordering. Pre-ordering allows you to order an item that is not yet in stock.
Samples of products are included with any order based upon availability. You may request a sample of a particular item to see if it is available by emailing us at email@example.com.
Gift certificates and gift cards are available upon request.
Major Credit/Debit Cards, Paypal
We love making you feel special!
If you can't find it anywhere, we can custom produce for you shampoos, body scrubs, face scrubs, and soaps. Just email us at firstname.lastname@example.org and let us know what you are looking for.
We offer fragrance/cosmetics research. It is so disheartening when a favorite product is discontinued by a company, especially a fragrance. We have invaluable resources to try and track down fragrances/products that may be still available somewhere. No guarantees; but we will do our best to find it.
Healthier dining is available at our bistro. If you are in the Arlington Tenneessee Area, please stop by and have lunch with us from 12 Noon - 3 PM at Pepper Bistro (lebistropepper.com)
We offer wellness seminars and classes on cooking upon request.
Questions? We love getting questions! About anything concerning your wellness. Just email your question to email@example.com. You can also call us at 901.687.3310.
We mainly use USPS or UPS to ship our products. We ship anywhere in the United States, Puerto Rico, Canada, and a few others.
Most orders are shipped within 24 hours or less of order placement. As you place your order, be sure to carefully note if a particular item will take more than 2 days to ship out. Upon arrival, be sure to thoroughly check your order for accuracy as soon as possible.
While we do our very best to make ensure that your order is accurate, mistakes and/or accidents do happen. Please notify us immediately of any discrepancies.
For Embellir orders, some products may be returned by mail within 14 days of purchase date.
Order/item(s) must be returned in its original condition, undamaged, unused, with everything intact. Products that have been altered are not returnable.
In order to receive a full refund, fill out the return form included with your order and attach the prepaid mailing label to the outside of the return package to mail the item(s) back to us. Please make sure that the return form is completed to avoid "return to sender".
All refunds will be credited to the original from of tender. In other words, if the order was charged, the refund will be put back on the credit card used. If this is not possible, you must call us at 901.687.3310.
We do not make exchanges.
Cosmetics, Home Care, and Bath & Body Care products are not returnable.
All returns are discretionary.
Be sure to look for "Final Sale" notice on items which means the item is not returnable under any circumstances.
For more information, please call 901.687.3310, or email us at firstname.lastname@example.org.
Any information we provide is a courtesy to assist you in taking responsibility for your own health and well-being and is not intended to replace the medical advice of your doctor or health care provider. Many people have received wonderful results from the truly stellar products and information that we offer.
If you are pregnant, nursing, hypertensive, or epileptic, please consult an Alternative Care Specialist before using any type of herbs, extracts, or essential oils.
Nutritional claims/information may not have been evaluated/validated by the FDA
CONTINUE TO SEE YOUR DOCTOR.
Be sure to share your alternative care choices with your doctor before you begin.
How much do you charge for shipping?
Shipping charges are based on weight and dimensions calculated by the shipper on most items. We ship most of our orders by United States Postal Service (USPS). Once your order is shipped, you will be sent an email confirmation and tracking number.
What about backorders?
If an item is backordered, we will ship in-stock merchandise and ship backordered items as they become available. Backordered items from your order will be grouped and shipped together when it is reasonable to do so. You will only be charged for these items when shipped.
What is Embellir' return policy?
Our 100% guarantee ensures that every item you purchase at Embellir meets your standards. If you are not satisfied with your purchase, you may return unused merchandise with all packaging within 14 days for an exchange or refund. Credits or charges due will be issued to the original credit card. Please allow ten (10) business days for your return/exchange to be processed.
How do I return something?
Send your package, including your return and exchange form, via a prepaid, insured, traceable method to ensure a safe and documented delivery to:
Dept: Online Order Returns
359 Main Street
Gallaway TN 38036
Who pays for return shipping?
For a return, you are responsible for the cost of returning the merchandise. Your return will be processed, and your credit card credited within ten business days. Please allow up to two billing cycles for a refund to appear on your credit card statement.
For an exchange, you are responsible for the cost of returning the merchandise. If you request a replacement item of equal or lesser value, there is no charge to ship the item to you. However, if you would like to upgrade your shipping method or purchase additional items, you are responsible for the cost of the additional items and shipping charges. If the exchange is of lesser value, we will need permission to credit your credit card for the original order and place a new order.
In the unlikely event that we have inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us immediately. We will reimburse you for the cost of returning the merchandise to us, and we will not charge you for the shipping costs of replacement merchandise.
Is it safe to use my credit card?
Yes, shopping at Embellir is safe. Our secure server software encrypts information, ensuring that Internet transactions stay private and protected. We use Secure Sockets Layer (SSL) technology, considered the gold standard in Internet encryption technology, to protect the security of your credit card information as it is transmitted to us.
FYI: Under the Fair Credit Billing Act, your bank or credit card company cannot hold you liable for more than $50 of unauthorized or fraudulent charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but most debit card issuers voluntarily apply the $50 limit to their cards, as well.
What are my payment options?
We accept Visa, MasterCard, & American Express.
Are my items in stock?
Embellir’s online shopping site has real-time inventory, which means that you can see the availability of any product. Items that will need to be backordered are shown at the time of purchasing.
When will my order be shipped?
Embellir usually ships in-stock items in 2 to 3 business days, excluding holidays.
How can I submit comments and suggestions?
You can send email to email@example.com, or you can reach us at (901) 687-3310 during business hours, Monday through Friday 9:00am to 5:00pm CST except on holidays.
What about my privacy?
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at embellir.us.com possible and to enhance your overall shopping experience.
What are cookies? Does Embellir use them?
Simply put, a cookie is a small piece of information that websites use to remember information about users. Embellir uses two types of cookies to recognize our members. We use transient cookies to provide continuity from page to page. They do not contain any personally identifying information. Embellir uses persistent cookies to identify members after their first visit.
Does Embellir accept international orders?
Currently, we only accept orders that ship to the United States, Canada, Puerto Rico, US Virgin Islands, APOs and FPOs.
Where is the Embellir retail store?
Embellir operates a wellness specialty store located in the Southern United States. Our address is 359 Main Street, Gallaway TN 38036.
Is gift wrapping available?
Gift wrapping for online orders is not currently available.